WellQor CampusConnect

Your Students Need More.
We're Built to Help.

Structured, goal-oriented telehealth therapy — delivered as a true clinical extension of your counseling center.

WellQor CampusConnect gives overwhelmed counseling centers a trusted, clinically aligned partner for students who need more than brief campus therapy — without the fragmentation of a community referral list. Led by Dr. Sarah Erickson, PsyD, who has spent her career inside university counseling centers.

College student in telehealth therapy session
50–75%
of students referred out by counseling centers
— national average
↑41%
increase in student demand over the past decade
— AUCCCD annual survey
10+
years WellQor has delivered high-quality outpatient telehealth
— WellQor operational history
5-step
defined treatment cycle with measurement-based care
— WellQor CampusConnect

The Pressure Isn't Letting Up.

Counseling centers across the country are being asked to do more with less — and the gap between demand and capacity keeps widening. The result: students wait longer, clinicians burn out faster, and leadership is left managing an impossible equation.

1

Demand Outpaces Staffing

Many centers refer out 50–75% of students — often to fragmented community networks with long wait times and no visibility into whether students actually connect with care.

2

Increasing Clinical Complexity

Students present with co-occurring concerns — anxiety, depression, trauma, identity stressors — while centers simultaneously manage triage, risk, documentation, and campus consultation.

3

Tightening Budgets & Session Limits

Federal and institutional funding is shrinking. Session caps are being imposed. Burnout and turnover are rising. The operational burden competes directly with time for therapy and training.

4

No Good Referral Options

Community providers mean long waits and no communication. Contractor networks mean inconsistent quality. There's rarely a structured, clinically aligned option that actually integrates with your center.

Where Counseling Center Capacity Goes
Crisis & High-Acuity
35%
Brief / Short-Term Therapy
28%
Admin & Consultation
22%
Students Referred Out
15%+
Diverse college students
A Clinical Extension
Not a replacement.
Not a referral list.

We Fit Where You Need Us Most.

WellQor is structured as a stepped-care extension of your counseling center — designed to absorb the students who need more than brief campus therapy, so your clinicians can focus on what only they can do.

This is not:

  • Crisis care or same-day emergency services
  • On-demand or open-marketplace scheduling
  • A replacement for your counseling center
  • Higher-acuity care (active SI, substance use, eating disorders)

This is designed to:

  • Absorb moderate-acuity students with structured, goal-oriented telehealth
  • Reduce intake bottlenecks and eliminate waitlists
  • Free your clinicians for complex cases, supervision, and crisis stabilization
  • Maintain clear communication and transparency throughout

A Defined Treatment Cycle — Not Open-Ended Therapy

Every referred student moves through a structured, clinically supervised cycle. No ambiguity. No open-ended arrangements. Just clear, measurable progress.

Intake & Assessment
PHQ-9, GAD-7 screening
Treatment Plan
Goal-oriented, structured
Weekly Therapy
Telehealth, W-2 clinicians
Measurement & Oversight
Clinical Director supervision
Progress & Transition
Clear handoff back to campus

Intake & Assessment

Validated tools (PHQ-9, GAD-7) confirm telehealth appropriateness. Eligibility criteria co-created with your institution.

Goal-Oriented Treatment Plan

Brief CBT for anxiety/depression, adjustment support, and skills-based interventions — aligned to presenting concerns.

Structured Weekly Therapy

W-2 clinicians experienced with college-aged populations. High-touch matchmaking ensures the right fit from day one.

Measurement & Clinical Oversight

Ongoing symptom tracking. Clinical Director oversight for quality, consistency, and early escalation identification.

Progress & Transition

Structured outcomes review at completion. Transparent communication to your team for every student transition.

Where WellQor Fits in Your System

WellQor can serve as a front-door overflow solution, a step-down continuation-of-care partner, or both — depending on your center's needs.

Managing Excess Demand

Route telehealth-appropriate students directly to WellQor to eliminate waitlists and reduce bottlenecks — preserving your internal capacity for crisis and high-acuity care.

Extending Care Beyond Campus

When students reach session limits, WellQor provides a structured, clinically aligned continuation of care — not a disconnected community referral.

Reporting & Accountability

De-identified outcomes data, engagement rates, time-to-first-appointment tracking, and quarterly reviews give leadership real visibility into program impact.

A Funding Model That Fits Your Institution

WellQor CampusConnect is designed to work within your existing financial structure — not require you to build a new one.

Insurance-Based

Insurance Model

Students use their individual health insurance as the primary payer. WellQor is in-network with most major commercial plans — minimal administrative burden for the university.

  • Scalable and sustainable referral pathway
  • In-network with BlueCross, Aetna, Cigna, Humana, UHC & more
  • Minimal administrative burden for the university
University-Sponsored

Session-Based Model

The university contracts for a defined number of sessions provided at no cost to the student — ideal for quickly expanding capacity or eliminating waitlists.

  • Ideal for eliminating waitlists quickly
  • Works as an extension of brief therapy models
  • Defined MOU with referral criteria and benchmarks
Hybrid

Hybrid Model

Student insurance is the primary payer; the university may subsidize copays, coinsurance, or deductibles — reducing financial barriers while maintaining cost predictability.

  • Reduces financial barriers for students
  • Improves referral follow-through and equity of access
  • Maintains cost predictability for the institution
How the Models Compare
Insurance Model
Best for: Low-friction rollout
Student cost
Varies by plan
Copay, coinsurance, or deductible applies
Ease of setup
SimpleNo contract needed — students use existing insurance
Scalability
Highly scalableGrows with referral volume, no budget ceiling
Equity of access
Depends on coverageStudents without adequate insurance may face barriers
Budget predictability
No institutional cost
Session-Based Model
Best for: Eliminating waitlists fast
Student cost
Free to studentUniversity sponsors a defined block of sessions
Ease of setup
MOU requiredStraightforward contract; WellQor handles the process
Scalability
Budget-boundCapacity tied to contracted session volume
Equity of access
UniversalAll referred students receive care regardless of insurance
Budget predictability
Fixed & defined
Hybrid Model
Best for: Balancing access & cost
Student cost
Minimal or noneUniversity subsidizes copays, coinsurance, or deductibles
Ease of setup
MOU requiredSlightly more setup; WellQor guides the process end-to-end
Scalability
Highly scalableInsurance carries the primary cost; subsidy is targeted
Equity of access
BroadFinancial barriers removed for most students
Budget predictability
ModerateSubsidy costs vary with utilization volume

Why This Program Is Different

Many teletherapy vendors offer access to therapy without meaningful integration into campus systems. WellQor is fundamentally different — built by people who've sat in your chair.

Built by People Who Understand Counseling Centers

Designed and led by Dr. Sarah Erickson, PsyD — someone who has worked inside small and large university counseling centers and understands the pressures directors face every day.

A True Clinical Partnership

We don't accept referrals and disappear. We prioritize communication, coordination, and transparency — your team always knows where referred students are in the care process.

Team-Based, Quality-First Care

Each client is supported by a licensed therapist, a patient liaison, and Clinical Director oversight. W-2 clinicians — not contractors — drive lower turnover and better continuity of care.

Designed to Protect Campus Resources

By focusing exclusively on telehealth-appropriate cases, we help your center preserve internal capacity for crisis intervention and higher-acuity care — where your team is needed most.

Aligned with Institutional Goals

Student well-being, retention, and academic success — supported in a way that helps counseling centers manage demand sustainably and meet institutional accountability standards.

Dr. Sarah Erickson, PsyD
Dr. Sarah Erickson
PsyD — Clinical Director, WellQor
Licensed Clinical Psychologist Former Assoc. Director of Clinical Services, elite liberal arts institution Clinical leadership across large public universities, small colleges & community mental health Multi-state outpatient mental health operations

Led by Someone Who Has Sat in Your Chair.

"I've been the person fielding the 4pm crisis call, managing a 12-week waitlist, and trying to explain to a dean why we can't see every student who needs help. This program was built from that experience."

Dr. Sarah Erickson, PsyD brings a rare combination of clinical depth and operational leadership to this program. She has served as Associate Director of Clinical Services at an elite liberal arts institution and has held clinical roles across large public universities, small religious colleges, and community-based mental health systems.

In these positions, Dr. Erickson created and oversaw clinical operations, staff supervision, intake systems, risk management protocols, policy implementation, and coordination across institutional stakeholders — balancing clinical excellence with the operational realities of high demand, staffing constraints, session-limit models, and institutional risk.

In her current role as Clinical Director at WellQor, she oversees clinical strategy, supervision structures, documentation standards, regulatory compliance, and outcomes tracking across multiple states. She brings a systems-level, implementation-focused perspective to WellQor CampusConnect — ensuring seamless integration with campus services, clearly defined triage and escalation pathways, and measurable clinical results.

Built to Integrate — Not Complicate

Every element of this program is designed to work cleanly with your existing workflows from day one.

Co-Designed Referral Algorithm

A jointly approved stepped-care decision tree clarifies exactly which students go to WellQor, which stay on campus, and which need higher levels of care. No guesswork.

Crisis Escalation Playbook

Written, rehearsed protocols with defined responsibilities and same-day communication pathways when clinical acuity changes. Clear delineation of after-hours responsibilities.

Access Guarantees

Defined time-to-first-appointment benchmarks so you can count on predictable capacity relief. Full transparency into referral follow-through and engagement from day one.

Ongoing Quality Review

Monthly engagement reporting and quarterly outcomes review meetings — including aggregate symptom improvement trends, completion rates, and collaborative adjustments with campus leadership.

We Know the Position You're In.

This program exists to support — not complicate — the work you're already doing. Our goal is to reduce clinical and operational strain, strengthen continuity of care, and function as a reliable extension of your counseling center's mission.

  • We will help your students access care quickly.
  • We will communicate clearly and responsibly with your team.
  • We will deliver high-quality, outpatient telehealth services appropriate for the students you refer.
Let's Talk

Schedule a 20-Minute Conversation

No sales pitch. Just a focused conversation about your center's needs and whether WellQor CampusConnect is the right fit.

Schedule a Conversation