An integrated, proactive approach designed to deliver a measurable impact
Comprehensive Care Works
When an individual receives whole-person care, the results are beneficial for all involved. Seniors who are emotionally well adjusted do better physically and healthcare costs are reduced.
By implementing WellQor’s proactive Peace of Mind program, issues can be identified early, ideally before they have a detrimental effect on health or functioning. WellQor provides tools and resources to first facilitate self help, our licensed clinicians stepping in only when needed to implement plans designed to efficiently move the client beyond the issue and thrive.
• Providing continuum of care encompassing both physical and emotional health
• Obtaining insight into distinguishing effects of mental health from ailments affecting physical well being
• Decreasing burden on physicians and staff by having experts in mental health dealing with emotional triggers that can manifest as physical symptoms
• Addressing mental health non-pharmacologically thereby reducing effects of polypharmacy and drug-drug interactions
• Limiting side effects and drug interactions potentially caused by psychotropic drug use
• Reducing healthcare expenditures directly resulting from utilization of testing and procedures in lieu of needed mental health treatment
• Providing patients a full range of healthcare options from physical to mental well being
• Creating a connection between a Physician and Therapist allows for complete patient care and easy and efficient efficient patient co-management
Establishing a relationship with WellQor is the key to embracing a proactive, comprehensive approach to senior care. The WellQor Way™ allows clinical psychologists and LCSWs who specialize in geriatric behavioral health to integrate into a core clinical team, and provide care to patients as needed. As part of a comprehensive care team, WellQor clinicians work hand-in-hand with other healthcare providers to ensure a collaborative, holistic approach to caring for your patients, leaving little or no need for reactive responses to acute behavioral health needs.
Stressors Contribute to Increases in Healthcare Costs
The average healthcare cost per year for seniors are 5x higher than those of younger adults. Seniors experience significant life transitions and stressors that likely contribute to these higher costs.
The link between mental health and physical health is well established. A comprehensive approach to care is a proven way to improve individual health and manage costs. WellQor clinicians specialize in dealing with the unique issues that older adults face, including working with those experiencing cognitive decline. By incorporating WellQor into a comprehensive care team, outcomes can be improved and expenses reduced.
WellQor utilizes a collaborative care model with an approach to treatment that is patient-centered, data-driven and evidence-based. Our Neuropsychologists, Clinical Psychologists, and LCSWs work with patients, caregivers, and treatment team members to maximize and enhance the overall health and wellness of seniors. The WellQor practice model employs well known evidence-based behavioral health measures including the Patient Health Questionnaire (PHQ-9), Geriatric Depression Scale (GDS), Geriatric Anxiety Scale (GAS), and Geriatric Anxiety Inventory (GAI) as well as our own proprietary measures specifically geared towards seniors. The WellQor Adaptability Index (WAI), WellQor Emotional Vitals (WEV), and the WellQor-Behavioral Acuity Scale (WBAS) are used by WellQor clinicians to assess and track progress over time, and modify treatment plans as needed to ensure the best possible outcomes for the seniors they treat.
Proprietary Senior Specific Measurements
The WellQor Adaptability Index (WAI) is an individualized, data-driven measure used to assess and quantify senior emotional health during transition to a senior living community. This objective measure assesses factors that are critical for senior wellness, including current mood, psychosocial stressors and adjustment, behavioral concerns, cognition, and functional abilities. Based on a patient-centered care approach, the WAI is used by qualified WellQor clinicians to assess individual need for behavioral health services, ascertain personal goals and treatment targets, and identity potential psychological, behavioral, or cognitive issues that may benefit from proactive interventions. The WAI results guide and enhance WellQor’s collaborative service approach to support senior behavioral health across the nation, and to ultimately improve senior quality of life and reduce overall healthcare costs.
WellQor Emotional Vitals are a set of individualized, objective measures used to assess and quantify emotional health within the senior population. These measures assess factors that are critical for senior wellness and comprehensive care, including current mood, adjustment, behavioral concerns, cognition, functional abilities, and pain. The Emotional Vitals measures are routinely used by qualified WellQor clinicians to collaboratively determine individual treatment goals and targets, track individual progress over time, and assess safety risks. Mental health impacts physical health in the senior population, and WellQor’s Emotional Vitals quantify emotional health in order to provide a data-driven, comprehensive approach to senior care.
The WellQor Behavioral Acuity Scale (WBAS) is a specialized, data-driven measure used to guide behavioral interventions for the senior population. Built on the evidence-based practice of behavior analysis, the WBAS guides treatment for behaviors that cause disruption and emotional distress among seniors and/or caregivers (i.e., verbal and/or physical threats, aggression). This measure is used by qualified WellQor clinicians to identify, evaluate, and monitor target behaviors and behavioral modification interventions. Behavioral disturbances cause suffering among seniors and caregivers, and increase the risk of caregiver burnout, institutionalization, and hospitalization. As part of WellQor’s collaborative, evidence-based practice approach to senior health, WBAS results are used proactively to treat behavioral disturbances, mitigate associated risks and healthcare costs, and improve quality of life within the senior population.
Why Partner with WellQor?
• Seniors have unique issues that require specialized care
• WellQor has a large, well trained clinician network and a modern support infrastructure that ensures that the referral process is easy and efficient
• Emotional vitals, cognitive testing and other quantifiable measurements provide important data to help guide care
• Advanced charting and reporting capabilities make it easy to monitor patient progress and maintain a feedback loop
• WellQor’s Teletherapy Kiosk can be deployed anywhere so a practice can easily incorporate behavioral health and offer comprehensive care
Often the individual experiences mild emotional or behavioral symptoms related to their experience of memory loss, and supportive therapy sessions may be clinically indicated to assist the individual. Mood disorders, behavioral dysfunctions, and other concerns can also be addressed by doing an Individual Psychotherapy session. Lastly, we can provide individual therapy for family members who may be experiencing guilt, depression, loss, or anxiety as well.
Group therapy gives individuals a safe and comfortable place where they can work out problems and emotional issues. Individuals gain insight into their own thoughts and behavior, and offer support to others. In addition, individuals who have issues with interpersonal relationships can benefit from the social interactions that are a basic part of the group therapy experience.
Our clinicians can provide group psychoeducation classes to each community they serve in to provide education to residents, family members, and to SLC staff. We can cover topics such as Normal Aging vs. Dementia, Music Therapy and Memory, The Disease Process and What to Expect, Grief and Loss, Shame and Guilt, Art Therapy and Memory, and much more. We are dedicated to offering support to our clients, families and staff members in the communities we serve.
Family and Couples Therapy
Family therapy is an essential part of the treatment plan, as family members can be most helpful in enlisting the individual’s involvement in therapy and activities. Involvement of family-members is also essential in order to provide education about the disease process and skills that might assist in communication and support of their loved one. Family therapy provides support to caregivers and patients, with individualized goals developed depending on the family and patient needs.
Behavior Therapy is used to help treat many of the emotional challenges and behaviors that are associated with dementia, such as anxiety, depression, agitation, aggression and delusional thinking. Behaviors such as wandering, hoarding, physical aggression, etc. present management challenges to caregivers, and are treated by first assessing for the potential cause.
Standardized Diagnostic Interview
A standard biopsychosocial evaluation to understand important medical and social background information, as well as current cognitive and psychological functioning. This evaluation data will help inform the baseline assessment that each individual undergoes. Information obtained from the clinical diagnostic interview will lead to a preliminary diagnostic impression and initial ideas for treatment plan.
This is assessment is conducted at some point early in the patient’s course of treatment to provide more detailed information regarding the patient’s cognitive and psychological functioning. From this data we can determine a presence of Dementia and staging (Mild, Moderate, Severe) if necessary. It involves many hours to administer, interpret and write-up, and can only be administered annually, if clinically indicated.
The results of each follow up assessment will help our clinicians understand if the treatment thus far has been successful in stabilizing or improving the resident’s cognitive, emotional, and psychological functioning. Our main goal is the stabilization and maintenance of cognitive, emotional, and psychological well-being. This will help inform future treatments.
Baseline Psychological Examination
Our Psychologists conduct a baseline assessment that provides an individual’s initial cognitive and psychological functioning, determining whether treatment is recommended. This testing occurs every 12 weeks to show stabilization or improvement of cognitive, emotional, and psychological benefit to the program. Assessment data allows us to monitor cognitive, emotional, and psychological status over time.
We coordinate with the family and community’s staff to understand what target behaviors we will need to address to create an appropriate plan. For example, why a person may be acting out or experiencing ongoing agitation, yelling, hitting, etc. This assessment will help us identify 1-2 target behaviors to address. Creative and individualized approaches are then developed by our clinicians to decrease occurrence of the behavior.
WellQor Success Stories
We are continually compiling case studies that articulate the effectiveness our proprietary, results-driven approach to senior behavioral health care. They are available for download in PDF format.